Support & Service
JingleMiner provides a full range of product support and technical services to ensure that your mining machines always maintain optimal performance.
Technical Support
Download the latest product manuals, setup guides, and technical specifications to help you get the most out of your mining rigs.
BTC Series Product Guide
5.2M · PDF
BTC Series Firmware
46.8M · PDF
Mining Pool Guid
12.6M · PDF
Video Tutorial
BTC Series Product Guide
21:03
LTC Series Product Guide
12:28
ETC Series Product Guide
16:12
Customer Service
Our technical support team is always here to help you solve any problems you encounter while using JingleMiner products.
Chat
Communicate live with our technical support team via online chat and get instant help.
Send a detailed description of the problem to our support email and we will respond within 24 hours.
Phone
Urgent issue? Call our 24/7 global support line for immediate help.
Warranty & Repair
Repair Process
- Contact our customer support team and describe the problem you are experiencing
- Get an RMA number and return address
- Safely pack the device and send it back to the designated repair center
- Our technical team will repair and return your device as soon as possible
Extended Warranty Service
To provide you with a longer-term peace of mind, we offer additional extended warranty services that can extend the warranty period to up to 36 months.
Extend 12 months
From $99
Extend 24 months
From $169
Warranty & Repair
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